Contact Us

 

Our global headquarters is located in the foothills of the Blue Ridge Mountains near the Cherokee National Forest in Southeast Tennessee.

ScaleTrains.com, Inc.
7598 Highway 411
Benton, TN  37307

Sales and Customer Support Email:
Sales@ScaleTrains.com

Product Support Email:
Support@ScaleTrains.com

Phone:
U.S. 844-9TRAINS; 844-987-2467
International: 423-299-3689

Sales and Customer Support phone hours: Monday through Friday 10:00am to 6:00pm EST
Product Support phone hours: Monday through Friday 10:00am to 5:00pm EST


Office/warehouse hours: although we do not have a retail store, we welcome visitors.  Please contact us prior to your visit to arrange a day and time.

Fax:
U.S. 844-388-0779